How to Get Customers to Talk About You Online
It is important for your business to have some sort of buzz. You want people talking about your business because it opens the door up for the all important word-of-mouth opportunities. Every business owner knows this and wants this, but how do you get customers to talk about you online?
1. One of the first lessons to learn in business is how to represent your services and products. The content of your website and blog should entice customers to use your services. Having a unique spin on something that your competitors are not yet capitalizing on is a good way of standing out from the crowd. So many businesses just rehash the same old industry jargon that their competitors use.
2. Positive reviews from your customers will make a potential customer want to give your business a try. Getting positive reviews from your current customers, and posting them online, is a great way to get others to come to you for their needs, rather than go to your competitor, because they will see that those who have used your services were happy with what they received, and took the time to tell others. These reviews will help you keep your current customers, create new customers, and make lifelong business relationships with all of your clientele.
Everyone on the internet has different views, and you will get criticism from people. You cannot please everyone, and you will not think that everyone is right. When you start a business online, dealing with criticism can be tough. Do not let this bad criticism get out of hand; deal with it quickly, try to solve the issue, and use it as an opportunity to possibly change someone’s view, or maybe even your own.
3. Make sure that you keep your information up to date, and make it relevant to what people want to read. Keep it easy to find, as your customers do not want to wade through pages and links to find the important information they want and need. Have up-to-date news, updates on your services or products, or simply something fun to read. This will keep your customers interested and coming back for more.
You have to put yourself out there. No one will use your services or come to your business if they do not know that you exist. You will not make money, and cannot create a good customer base if you are hidden in the dark. There are lots of easy ways to advertise; spread the word about yourself, and your customers will do the same. Of course, one of the best ways to do this is to improve search engine rankings.